Privacy Policy — Double My Day Rate

01 Who We Are

This Privacy Policy applies to Marbral Advisory Ltd, trading as Double My Day Rate and The Career Trifecta ("we", "us", "our"). We are registered in England and Wales, with our principal place of business at 167–169 Great Portland Street, London, Greater London, W1W 5PF.

We provide career development programmes, coaching, training resources, and digital products aimed at helping corporate professionals — in particular project and change managers — grow their careers and increase their earning potential.

If you have any questions about this policy, you can reach us at: [email protected]

02 What Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our services.

Information you provide:

Name and email address when you register for a webinar, download a resource, or sign up to our mailing list
Payment information when you purchase a product or programme (processed securely via third-party payment providers)
Professional information such as job title, industry, and career goals when you complete assessments or application forms
Messages and enquiries you send us via email or contact forms

Information collected automatically:

IP address, browser type, device information, and operating system
Pages visited, time spent on pages, and referral sources via analytics tools
Cookie data (see our Cookie section below)

03 How We Use Your Information

To deliver the services, programmes, and resources you have signed up for
To send you relevant content, updates, and promotional communications (where you have consented)
To process payments and manage your account
To improve our products, services, and website experience
To respond to your enquiries and provide customer support
To comply with our legal obligations

We will never sell your personal data to third parties. Your information is used solely to serve you better.

04 Legal Basis for Processing

Under UK GDPR and the Data Protection Act 2018, we process your personal data on the following legal bases:

Consent — where you have opted in to receive marketing communications
Contract — where processing is necessary to deliver a service you have purchased or registered for
Legitimate interests — where we have a genuine business need that does not override your rights
Legal obligation — where we are required to process data to comply with the law

05 Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers, including:

CRM and email marketing platforms (e.g. GoHighLevel)
Payment processors (e.g. Stripe)
Website analytics providers (e.g. Google Analytics)
Video hosting and webinar platforms

All third-party providers are contractually required to handle your data in accordance with applicable data protection laws.

06 Cookies

Essential cookies — required for the site to function properly
Analytics cookies — to understand visitor behaviour and improve our site
Marketing cookies — to deliver relevant advertising and track campaign performance

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our site.

07 Data Retention

Marketing data is retained until you unsubscribe or request deletion
Customer and transaction records are retained for up to 7 years for accounting and legal compliance
Enquiry data is retained for up to 2 years

08 Your Rights

Under UK data protection law, you have the following rights:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate data
Right to erasure — to request deletion of your data where there is no legitimate reason to retain it
Right to restrict processing — to request we limit how we use your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

09 Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11 Contact & Complaints

Email: [email protected]
Post: Marbral Advisory Ltd, 167–169 Great Portland Street, London, W1W 5PF

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.